https://5sdesk.com/blog/ New features and improvements in 5sDesk: ticketing, CRM, boards, sales, calendar, time tracking, customer portal and AI. en https://5sdesk.com/blog/import-and-export-contacts/ https://5sdesk.com/blog/import-and-export-contacts/ Customers and companies now come into 5sDesk as a CSV file. The preview shows every change first, custom fields come along, and there is a way back. https://5sdesk.com/blog/dark-mode/ https://5sdesk.com/blog/dark-mode/ Everyone chooses between light, dark and "Match system" in the avatar menu. The switch happens without reloading, and the contrasts are checked. https://5sdesk.com/blog/areas-per-department/ https://5sdesk.com/blog/areas-per-department/ For each department you decide which areas the team sees, and you name a department lead with extended rights. Support sees no sales. https://5sdesk.com/blog/next-action-and-my-day/ https://5sdesk.com/blog/next-action-and-my-day/ Every deal carries its next step, "My day" shows what is due today, and your own calendar blocks the time. Phone appointments even without Outlook. https://5sdesk.com/blog/328000-tickets-search-in-a-quarter-second/ https://5sdesk.com/blog/328000-tickets-search-in-a-quarter-second/ We loaded 5sDesk with three years of support history and fixed everything that had slowed down. After years of use it still feels like day one.